I AM SHOCKED TO READ ALL THESE REVIEWS BECAUSE I AM GOING THROUGH A SIMILAR PROBLEM . I RECIEVED A DAMAGE ITEM , THEY FAILED TO PICK UP THE BOX , I HAVE BEEN ON THE PHONE TO THEM CUSTOMER SERVICE IS THE WORST EVER ALL OF THEM ARE BASED IN AFRICA WHERE THEY THEM SELF'S DON'T GIVE A F *** ABOUT THE COMPANY ..GIVEN WRONG INFO , PASSING YOU FROM ONE OPERATOR TO ANOTHER .THIS COMPANY NEEDS CLOSING DOWN ASAP .VERY ARE UNBELIEVABLY DISAPPOINTING . NO COMPANY OUT THERE WILL SURVIVE IF THEY CARRY ON THIS WAY .I USED PAYPAL SO MY CASE HAS BEEN RAISED . WHAT A LOAD OF GARBAGE . I NEED TO CONTACT THE ADVERTISERS WHO PUT THEIR COMPANY ON TV PORTRAYING THEM TO BE LEGIT .. . ..VERY YOU ARE A FAILURE ......... ....