After searching high and low for an item I knew was being discontinued and was being sold off at many places, I found very had it at a good price. I ordered and paid in full up front using a debit card. Several hours later I get an email saying my order has been rejected because of contradictory infomation(!?). When I log into the web site it says the order is "credit rejected' even though I never asked for any credit (and have a very good credit rating anyway). Thinking that perhaps it was because I'd used their collect+ system, which delivers to local corners rather than your home and could, conceivably require some sort of identity check I ordered again with delivery to my home address. This time it says that my order cannot be processed because it needs to be verified by their credit checking department (?!). Calling them I was told that I needed to speak to their new accounts section and that they are only available until 4pm. Very Poor.