Set up an account and given a customer account number and a high credit limit. I placed an order and was accepted and told i would receive an email within 15 minutes. E mail dint arrive, I phoned customer service to ask why, i was put through to the accounts department to check my details. to my amazement I was told I did not meet the criteria and would close my account immediately. close . I find that strange as my credit rating is excellent with all the credit rating agencies. The lady on the phone was very rude and would not answer my questions regarding why this would happen, very poor customer service.