Tried returning an item...5 shops I went to the printers broken. Rang customer services...useless...arranged a collection next day...nothing. rang customer services...useless.. arranged another collection next day..nothing...rang customer services...useless...gave me £10 to shut up....supposedly raised a complaint on my behalf....liar just like your other 2 workers...how to become a customer services operator at very......well you need to lie to everyone you speak with.....ok I can do that....great the job is yours....s$#t company now...or actually was it any good.