Awful on every level.......
Their customer service is horrid, you've got to trawl your way through there highly frustrating automated service prior to actually queuing. On many occasions I've waited over 30 minutes to speak to someone and ultimately hung up.
I find there customer service robotic and ultimately poor
I've had loads of issues from start to finish with them since been a new customer the last year or so despite spending thousands. Regular delays/wrong orders
Their prices are not as cheap as they make out
Ultimately I'd strongly suggest going elsewhere