Made an order using groupon voucher. Order arrived quickly - all good. Wanted a refund and it is like a mission on mars. Called 6+ times and every time received a different response from each customer service agent - at least they are creative. Basically, still no refund. If they can't even complete simple tasks I hate to think if I had a bigger issue. Will never deal with again regardless of how easy the front end sale was - not worth the time and plenty of competitors out there who will provide you the goods and service.