Got a LG TV delivered to me purchased from very.. the TV was broken, cracked screen. I gave them a call to ask for a exchange, the lady was helpful and mentioned she will gladly exchange it. And I would receive it today.. Today I give them a call to check what's happening and they don't know what's going on, they said my account has been canceled because of a review. I don't understand, the lady helped me yesterday, today the person was unhelpful and did not know what was happening.. i still have the broken TV which will be collected tomorrow but I guess I will not get a exchange because they canceled my account