Terrible customer service. I ordered a keyboard and mouse, this failed to materialise and after three weeks I phoned to enquire. They said they would refund but that I would have to pay for the order again which I was reluctant to do and declined. Thankfully I chose not to put my faith in them and re-order the keyboard as the refund has still not made its way to my bank account. Frustrating and uncaring service. Avoid at all costs!