Bought a American fridge freezer in November 2015 it arrived without shelves for the fridge. Very just don,t want to know despite over 20 phone calls they just keep passing me to the manufacturer, my contract is with Very not the manufacturer I am now without a useable fridge over the Christmas period I have asked for a full refund as the goods are not of merchantable quality but they will not respond to calls or emails. Absolutely the worst on line retailer ever. Avoid this company like the plague unless you enjoy being messed around