Graham
Awful awful service! Today is the forth time i have called about my order being delivered. Was told there was no way I can change the delivery time (for its third attempt at being delivered). I got the number of the delivery company (yodel) called them and changed the delivery date no problem. No feedback at all on when the order was due to be delivered initially, when the order was not delivered (due to me not being in as I didn't know it was coming, was initially told it was going to be in another 5 days time) or that I had to call to rearrange a time. Had to find this out myself by tracking the order. When calling up to rearrange I was it would be delivered in the next two days (no change to arrange a day). Girlfriend was at home all day waiting only for me to find out via the tracker that I had to call to rearrange a new date, the very thing I did the day before and was told I couldn't. Complete dis-connect between the company and the courier. Terrible experience
8 years ago
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