Never use Very. It seems like a great way to spread the cost but I returned 8 items over the course of last Christmas, when the company Very use came to collect them I asked for a receipt and the man just walked of. Because of this Very are refusing to remove these items and have left very threatening voicemails. Before this I also returned a small item but did this through click and collect, I lost the receipt myself. Very have since said that they do not keep any files regarding customers returns which I wrong because they will have proof an item returned back in stock. The customer service team are rude and the arrears team are threatening, but I am not backing down.