Without going into the full details of my problem with Very...i can tell you that after 6 attempts (phone and email) the issue is still ongoing. They have completely ignored any questions I asked, including 2 requests for info on their formal complaints procedure. Do not deal with these people, they couldn't care less about their customers. I suggest that anyone who has had difficulty in dealing with them report them to the consumer ombudsman to make it official, and let people know how bad they are!!
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