Terrible experience with Very. Ordered an item which apparently got delivered to me 2 weeks ago, I constantly tried to explain I never received it and they decided to start an investigation. Well, to our surprise item magically appeared in their warehouse. There was NO delivery attempts. They said they can not arrange to send the item back out to me and they will refund the money after 5 days. Also i have been advised that i have to repurchase the item which is now out of stock. When i asked to talk to a manager, the advisor who called himself Leigh said no manager is available. Utterly disgusted!!