Absolutely dreadful! I have been with very for years but December 2022 was the last time I will ever purchase something off them. I had a damaged fridge freezer delivered and the horrible delivery drivers left it outside in the rain! I have had so many telephone conversations with them as it was a fire hazard blocking the front door. It was finally picked up a week later. I thought it was all sorted but then an email saying the product was missing over a month later and now we are being charged for it! I have spoken to someone yet again who said yep completely not our fault but then I have been charged on my account. I have contacted trading standards, this is an absolute joke!