The absolute worst service I've ever had. Aug 2015 I placed an order. It was delayed until Dec. When I logged on in Dec it was further delayed until March some 7 months after my 1st order, so I canceled. Had a text at the start of April saying balance not paid, as I had only placed 1 order I was bewildered. Logged onto the account and discover the item hadn't been canceled and as was click and collect was waiting at a shop (no text!!) Emailed expecting it sorted. 11 emails later still not resolved. Now had contradictory reply from differs people.like, and they now owe me money. 5 days left to resolve before I take legal action!!!! DO NOT USE.