Absolutely appalling customer service.I returned an item and 3 weeks later very hadnt received it.On numerous occasions they messaged and e mailed me advising they hadn't received my return.Its IMPOSSIBLEE to contact anyone even though I tried via chat and Facebook messenger.I sent proof of return on numerous occasion via e mail and nothing happened so eventually I had to take time off work so I could ring them and it eventually got sorted. Why have they not just got an e mail that you can contact them on.I won't risk buying anything that may need returning again and this isn't the first time it's happened Their delivery company I used is Yodel so they need looking into also