Appalling!..my 1st purchase with very & the last I ordered a watch &paid extra delivery said in stock & said delivery in 2 days..5 days before Christmas , got the confirmation email with January 2004 delivery on it...it is a Christmas present FGS...took my £200 & said they would refund it in 10 working days..where am I getting the money from to get from else where...SHOCKING!