Absolutely appalling customer service. Would not recommend anybody signs up for an account with Very. Ordered a few items that I definitely paid of monthly to be then told my account was in arrears because I had missed payment (which I didn't) I then rang up to query this and was told that it was a mistake on there side and I was in false arrears and the arrears amount will be cleared within 24 hours. This wasn't cleared and received letters, text messages and emails demanding I make a payment. Called up again to question as to why I was told this was but cleared and hadn't. Basically this has been going on from May and the arrears still hasn't been cleared after being told from atleast 4 different very staff that this was definitely in false arrears and wasnt a mistake I had made. Resulted in me putting a complaint in and sending a letter to Very to explain how disgusted I am in there customer Service. Seriously never known anything like it! Always get told that you will get a call back and never do but there so quick to ring you when there chasing you for money. Absolute joke. DO NOT I REPEAT DO NOT SIGN UP FOR A VERY ACCOUNT!!!