So yesterday I waited in a cue for 10 minutes to speak to a advisor. When I got though no one introduced them selves and all I could hear is someone talking about how drunk they were at the weekend. I thought someone will some come to the phone but it never happened, I've tweeted the company asking for a call back but knowing has been done, also they offer a 24hour guarantee reply. I've been well over that period of time and still knowing. They have cancels my orders and taken the funds still and no sign of a refund, I won't be using my account again with his company. Shocking is a understatement