don't normally write reviews but Very.co.uk have been so bad, I feel the need to warn others to take their business elsewhere. I ordered two sets of draws 3 weeks ago (no mention of long delivery time prior to placing the order). The order was then sent to an external supplier to process and deliver. During the 3 weeks my financial circumstances changed so I decided to cancel the order. I was told it was too late to cancel as the order had been sent to the external supplier but if I refused delivery, I wouldn't be charged....low and behold I've been changed for only one set of draws plus a delivery fee (which makes no sense- they were cancelled on the same day). After FIVE attempts to get hold of someone to get a refund I've been told that I won't be able to get any refunds for 24 days as they need to check the draws for damage!! I am currently arguing with them that I have never seen the draws so even if they are damaged, this will have nothing to do with me and I want a refund ASAP- this is still yet to happen. This company is shockingly unbelievable.