Cant access account, rang numerous times of which most of my calls i was hung up on, when eventually speaking to someone i was told it would be passed to I.T and i would hear back within 7 days (i am still waiting even after 7 days). Disgraceful customer service and to add to the issue the customer service is in south Africa so you also face a language barrier to which most of these advisors huff and puff on the phone as though they dont want to be there they also tend to put you on hold a lot so they must be ill trained as they dont know what they are doing even for the simple queries.