Unhelpful 'customer service' if thats what you could call it. On phone and internet for over two hours to obtain 'proof of purchase' to be sent to supplier to enable replacement part to be sent urgently. Placed on hold twice for over half an hour and then they hung up, No direct route to make complaint, and the most unhelpful representatives ever. They happy to take your money but once they have they totally not interested. Never deal with this company again.