Absolute crap company. Customer services keep you on the line for ages looking into what should be a simple query. Laughing and talking amongst themselves whilst on the line. I spent £16 on my phone bill just trying to clarify what I owed them!! Several calls to resolve it, and even then it was me who had worked it out! All I wanted was to pay what I owed! They kept asking for proof of returns which I kept giving and they even acknowledged they could see it recruited back on their system!? Pathetic and useless.
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