I ordered a washing machine on the 9 March from Very, they advised a delivery date of 27 March which I thought was a long time but went with it. I was then advised it was on its way when it didn't arrive I was told it had been rejected, this meant it was damaged and they were unable to deliver. At this point I called Very and asked to speak to a manager and customer services each time was either hung up on or told someone would call me back and they never did. They gave me free delivery and date of 7 April, 4 weeks after my order date. This again was damaged, again I called and asked for a manager and customer services and each time I was hung up on. I called again on the 8 April and someone offered me money back or a lower grade washer. By this time I had no washing machine all this time. I was finally settled with a higher grade machine but still have to call back just in case they charge it to my account. The new delivery date is 12 April. DO NOT USE VERY