Ordered a bedside table and it arrived broken. 5 separate occasions we have phoned to get it replaced. They came and picked up the broken furniture and we are now out of pocket and missing furniture we paid for as they are not in any rush to replace it. Every member of staff we have spoken to have been rude and unhelpful. Outrageous customer service. We have been told there are no managers to speak to and despite them assuring us we would receive a new bedside table on the 26th it never came. Again phoning to question why and we were again pushed aside and spoken to in a rude manor. Disgusted with the service and appalled that such a big company are unwilling to refund or assist for their mistakes. Do not shop here.