Absolutely appalling company! Six weeks on and still haven't received my parcel. Was told on delivery tracker it had arrived at my address and Very are still no nearer to telling me where it is or offering me a refund. They tell you they'll respond within 24 hours but your usually looking at 7-10 days. Certainly won't be ordering from these again! I've never had trouble with any other company who have misplaced a package, these things happen and an explanation should be offered along with a refund or replacement.
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