I ordered a dress for my son's wedding and tried to track the order, which should've arrived on Mon 11 Dec. There was something wrong with the webpage which wouldn't let me track my order. I tried speaking to the online chat who was going to pass me to the specialist team, who didn't contact me. I then went into my account to see that the order had been CANCELLED. I tried ringing twice to be cut off both times. DO NOT USE THIS WEBSITE
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