Awful awful awful customer service. Wardrobe delivered with a crack through the mirror and they want me to wait for 28 days for it to be picked up?! absolutely no way am I housing they're faulty items. Told different things by every consultant I spoke to- Promised that the delivery company would call me and pick it up this week- Nowits 28 days and 'they can't overide the procedure' but they're 'sorry for the inconvenience caused'. One advisor used these two sentences for an entire two minutes. Asked several times to speak to a manager to be advised it will be the same answer. Finally put through and they said they had no way round this, only after the 28 days will they escalate I will NEVER use very again- EVER