DELAYS. We ordered a laundry machine that didn´t arrive the stated day (they told us that just the night before) which is a pain in the ass if you have to take a day-off just to receive the delivery. BAD (and rude) SERVICE. The technicians broked a valve during the commisioning, and they left it leaking continuously so we had to put a bucket under it and change every hour (not nice at all at night). NO CUSTOMER SERVICE. "Very" didn´t want to take care of the mistake and the only compensation offered was 20 pounds (of course much less than the invoice of the plumber)