Please be extremely wary when ordering from Very as the customer service is EXTREMELY poor and their call centre is based in South Africa. The telephone numbers are premium rate numbers and the customer service team are very rude and have tendencies to hang up when being challenged. The phone lines are of poor quality and very distorted. I will never be using Very again. When requested to speak to a manager they just say they are not available and they just fob you off. If you experience any difficulties with receiving your order it is almost impossible to get his resolved. I have written a letter to their head office in Chelmsford and have no response. I have therefore escalated this to the C.E.O