I thought I had paid the amount in full, then had to pay ridiculous interest. Customer service unhelpful. Tried to pay the new full amount again, system faltered which is why I thought it had been paid in the first place. Teach me to check my bank statement and not to use interest free sites. Sick of them sending emails and encouraging me to take out credit. All sympathy that people get tied into payment interest they have no hope of paying.
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