This company should be shut down !!!! I orderes a complete desktop computer for my wife in november 2014 for her work on a buy now pay later and just a monitor turned up :( i phoned them and they said they will investigate and contact me within 24hrs but didnt, so i called again and was told to wait a week and will get a call back ! Nobody called so i contacted again and they said they were sending replacment wait two weeks but i had nothing so i phoned them again and was told they were investigating them matter, so i said cancel it and they said they will send a courier out to collect ....2 months gone by now and no courier so i called them again shouting down the phone cancel my account and get your item... £45.00 in phone calls and over 20 email over 3 months later we have got a computer now from pc world and is excellent :) but its nearly march now 2015 and i still have an open account with statment coming through and nothing to show as they will not close !!!! What a sick and twisted company !!!! I hope they collapse !!!! Very.co.uk i hate you soooo much you have caused me and my wife so much hassle !!!! Trading standard please protect us from these big, do what ever you want companies