‘Very ‘ online scammers ,avoid at all costs .Report them to the FCA
This company runs an online scam ,where they take money ,and then decline orders after taking money,as they don’t have stock ,and use customers money to trade and gain interest on them ,and may or may not return them.
Avoid at all cost.They are an online scam.If you had a similar problem ,contact me ,and I will take it further ,as this scam needs to end.
My story is I bought few things for my new baby ,paid in full ,money taken from my account ,then they declined my purchase after taking my money .
Called them ,they advised to lock my account and set up a new one.And they said they will refund the money.
I opened a new account today ,bought the same things,paid in full ,money left my account ,only to find my purchase declined after money taken again.
I called them again ,and customer service team were not helpful.
Spoke to my bank.Reported fraud,and they will investigate it.Will update you on the outcome.