Hi, I ordered a lovely navy stripe swimming costume. Today the parcel arrived. I was so excited as I wanted to go swimming as I haven't been for years. I opened the parcel only to find that it was not the swimming costume I had ordered but a black river island bag?? I am returning the item but was told I would have to wait 14 days to be refunded?? This is a long time! and that I would need to then reorder the item that I should have received in the 1st place. I am very disappointed as this is my very first time ordering from very.co.uk and it was unsuccessful and very annoying which is a shame as they do sell beautiful things. Better off shopping elsewhere after this very bad experience :(