I am still waiting for a £629 tv removing off my account. 4+ phone calls 10+ messages reassurances this will be off your account within 72 hours and I am still waiting. The TV I order was on delayed delivery waiting for stock but the stock never arrived so I cancelled it. This has been rocking on for 3 months. Customer services are the biggest joke I have ever known. How hard is it just to refund the money so I can cancel my account and block all future emails?