The whole company is a joke. The customer service is a disgrace. You cant trust the delivery to arrive and they will blame you if it goes missing. I received abuse and accusations because a neighbour kept a parcel for six weeks, I didn't know it had arrived. They refunded the amounts but then called me accusing me, added the funds back and made out I was some sort of criminal. I have spent £10k with them ha! Completely stupid. I closed the account.
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