I booked a villa for 3 weeks May 2021 paid my full balance and was told the villa was ready for us!! but how could we get there Jet 2 cancelled our flights but got full fefund from them. Marjorca was in lockdown so we couldn't get there, how stupid are these people, so my villa stood empty for 3 weeks abs disgraceful, i have a disabled son and had to check if its suitable to start with!!!!@ I wad told i had to claim on my travel insurance as they were not going to refund me or offer a voucher, my insurance company paid out but what a hassle, and i had to pay the £200 excess, instead of leaving staff on the front line to deal with it all where was the managing directors of Vill Plus disgracefull!!!!!!!!!!!