Login
Start Free Trial Are you a business? Click Here
Richmond
We stayed at Quinta Candida in Almancil through Villa Plus and were very disappointed. The villa was tired, dated and scruffy. Although it was clean on the surface, it had clearly seen better days. The kitchen cupboard door actually fell off, and one of the external glass doors was broken. Outside lights were absolutely covered in dead flies, which was unpleasant. The pool was clearly leaking, losing water daily, and several tiles had come away. I even cut my toe on a broken tile at the bottom of the pool. The surrounding shower area was disgustingly dirty. The BBQ was filthy and smelt awful, with old ashtrays left around the seating area. The pool table and ping pong table were in such poor condition that the children didn’t want to use them. On top of this, the villa is situated right next to a busy road, and there was constant construction noise from lorries passing by. We called Villa Plus upon our return to complain and were told someone would get back to us – but no one ever has. The lack of customer care is as disappointing as the villa itself. We won’t be using Villa Plus again and would strongly suggest others book elsewhere.
3 days ago
Read Villa Plus Reviews
Villa Plus has a 1.4 average rating from 158 reviews