Booked a holiday at a small villa in Kefalonia for June 22, paid a substantial deposit. A car was required for the villa and it is some years since we hired a car on holiday we were surprised to learn that many car hire companies don't rent to persons in their 70s ( which we are ) Cancelled this holiday but requested that we would be able to switch the holiday to somewhere like Minorca, two messages to this effect were sent but no reply received. No refund of deposit of course as this is probably in VillaPlus's swollen coffers. We have no legal entitlement to have our deposit returned and as there is no other options being entertained by VP we must lick our wounds. Naturally we were shocked to read some of the reviews about this business and we were only sorry that we hadn't read them before booking. For those of you who have legal redress I would suggest that you make contact with each other as well as those disaffected clients on Facebook ( VillaPlus Refunds ) and form a group action to have your monies returned. Establishing a single point of contact with a legal representative in St Albans and sending complaints with all details to them would be a first step in properly addressing your issues with this with this rather questionable outfit.