***DO NOT BOOK WITH THIS COMPANY*** Villa Plus have asked us to pay the balance of our holiday or it will be cancelled. I was informed in an email by Tom from Villa Plus "Full payment is required as at present, no restrictions have been declared for your dates (August) – we do need to pay our villa owners and take payment for this booking despite the events associated with Coronavirus." I emailed and asked if at all possible to transfer the balance for a holiday for the Villa Plus 2021 programme, as I did not want to pay the balance for a holiday in August that might not go ahead and have difficulty claiming back a substantial amount of money. I was then informed by Tom that "Unfortunately, we cannot hold your deposit. The 2021 programme is unavailable as there is a delay with our villa owners due to the pandemic" My reply "Can you explain why I am expected to pay the balance for a holiday in August 2020, when you are unable to offer details for a 2021 programme due to the delays caused by the pandemic? Surely, you can understand my confusion"! I have receive two further emails informing me my holiday will be cancelled if I do not pay the deposit. This was my first and last time booking with Villa Plus, I should have trusted my instincts when reading all the terrible reviews before booking. I like to give people the benefit of the doubt. I have another holiday with another company who have allowed me to transfer the deposit to a 2021 programme. This is extremely poor behaviour from Villa Plus, I wonder how many large deposits they have been able to keep. I booked a full package to avoid this sort of situation but Villa Plus have abused the rules and yet lawfully been able to keep the deposits. Reading the reviews has definitely made my mind up. I will not be paying the balance. Please don't bother with a reply, I just wanted 2021 holiday makers to be aware, if Villa Plus are in doubt about a 2021 programme do not book with them!!!!!!