I have to agree with a lot of the negative feedback regarding Vinted policies, in particular Buyers Protection. I have complained to vinted several times regarding receiving items that were significantly different from the seller's listing, to no avail. Their customer service is atrocious, in fact it's virtually non existent. Also, to return unfit items, it is always at the buyer's expense, leaving the buyer out of pocket through no choice of their own making. I do still buy and sell on Vinted but I thoroughly check with sellers about any damage/rips/tears etc and I give buyers as much info that I can regarding any damage/wear on my items. Customer service needs to be improved greatly on Vinted as, at the moment, it is extremely poor.