0 Stars – Seller Beware!
I sold an item for £520 and shipped it via InPost through Vinted. A few days later, the app showed the item as posted, but there was no tracking movement. I contacted Vinted, and they told me delays can happen and to wait. Shortly after, they banned my account claiming my photos violated their rules — which they hadn’t previously mentioned.
I sent them screenshots proving everything, including their own confirmation that the item was posted. They unbanned me, but when I logged in, I was shocked to find they had manually cancelled the sale, refunded the buyer, and cleared my balance. I lost both the item and the £520.
It’s been over two weeks of back-and-forth, and all I get are vague replies telling me to “be patient” while they “investigate.”
This experience has been appalling. If you're selling valuable items, avoid Vinted. Their support system is broken, and sellers are left completely unprotected.