Dianne M
Vinted ripped me off of £8.45 postage fee that the buyer should have paid!! It's in their rules that buyer should cover the postage fee when they bought an item. Since it is through royal mail i have to pay it first before i get back the postage cost. I did not agree to cover it even there's a dispute with the buyer. Beware all sellers!!it is not a trusworthy app/platform. Buyer dispute the item even the description of the item is correct and I sent a lot of photos to her as she requested. She was satisfied and decided to buy. It is a complete ripped off!!! Waste my time, effort of driving to post office, paid parking, paid postage and great communication, and this is all i got. I have all the evidence of postage receipts and conversation with the buyer. Clearly i was on the right. But Vinted decided to refund her all the money. I told them that they should give me the postage fee I have paid and they should only refund the buyer the amount of the item but not the postage!!!.It is a scam!!! They said they will not compensate and i should have chosen other couriers not royal mail.so the buyer will be the one paying first. They should have inform this in the first place for the seller to be aware that we cant get the postage fee back if we chose royal mail!!!! It is in their policy/rules that buyer should pay the postage fees whatever the courier is!!!!!! I was scammed and my money was stolen £8.45 postage fee!!! I still didn't get my item worth £320+ !!!!Chanel espadrilles!!! Pls avoid the buyer under the name of Cass1819!!
1 year ago
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Vinted has a 1.2 average rating from 406 reviews

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