Had a message saying my account was blocked accusing me of having multiple accounts, therefore account is permanently suspended. I found out about Vinted this year and have been highly rated buyer and a seller for over 6 months now (over 30 purchases altogether). When I contacted them, they could not verify that this other account was mine or give information about name, items sold but asking for proof of sales. I never had an account with Vinted before this year, checked my other email and even requested a forgotten password in case I had another account - no email came saying this email was registered. I tried communicating with support team but they wouldn’t engage just stick to their script my account was blocked and they need proof. It is frustrating because I am not trading from two accounts. The items that I have listed for sale I put on minimal prices as I had a clear out at home. It is disappointing and upsetting to be accused of something you have not done. Customer service is useless and keep sending generic messages. After a long day of trying to communicate to support team, I asked for my account to be closed, and took me chatting to three different people before I was given me the right info. Disappointing