Janet
I've tried to be patient with Vinted but every single thing was a problem. The only thing that wasn't a problem was me creating an account, having my first sale and getting the payout sent to me. From then on, everything was an issue. Every single item I listed was getting deleted with a vague explanation. First it was "not allowed" because apparently, they list categories with a load of misc. vague items being sold there but if your item doesn't match their liking, they could delete it saying anything they want. Then they said one of my items were counterfeits. I could easily send them my payment proof, receipt/invoice and images of the entire garment but they make it impossible to contact them. Every single "contact us" link goes to the general help page where you can't contact them. Then they delete listings if you're "overly descriptive" like giving measurements, naming where and when you got the item, why you're selling it, material, potential defects, etc. I never had this issue anywhere else and most buyers appreciate honest sellers because of the descriptions! Too bad as Vinted has very low selling fees, shipping charges and the app is actually designed well. It's their terrible automation and customer service that ruins it. Makes it worse when they ban your account while your bank account info, address and other personal info is on the platform. Stay away. What's up with companies these days with their terrible customer service and lack of integrity?!
1 year ago
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Vinted has a 1.2 average rating from 389 reviews

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