I received a tshirt that had previously had the collar ripped off and was poorly sewn back on. I paid $20 for this shirt, that was listed as "excellent condition". The company offered a refund that would not include the amount I paid to have it shipped and in order to get the refund I would need to ship it back to the seller at my own expense. Shipping it back with tracking would cost more than the cost of the tshirt. I paid a fee for purchase protection at checkout, which apparently protected me from nothing because the company says it doesn't apply in my case. This is the absolute worst online shopping experience I have ever had. I'm out almost $30 and will have to throw the tshirt in the garbage.