I sold a pair of trainers on Vinted and posted it through InPost (like I normally do). The trainers were never sent to the buyer and were 'sent back to me' however I never received them back. Vinted told me to wait 8 more days and then they would compensate me the £30 that I have lost. I waited the 8 days and was told by Mariam that although they previously told me they would compensate me, it's not their problem and they will not be offering me a refund or paying me for the loss of the item and that this was their 'final decision'. Absolutely appalling, unprofessional and extremely disappointing behaviour. I even sent the print screen of the conversation with Vinted only last week confirming they would offer me the refund after 8 days. Disgusting customer service. I won't be selling on Vinted and I will be spreading the word that this is how they deal with people. Awful company!!