POOR CUSTOMER SERVICE FROM THE SCAM DETECTING TEAM
I sold some perfectly brand new boots to a scam buyer on vinted - she then damaged the boots in order to receive a refund, saying that they had arrived to her damaged and were not as described (the leather was completely split, cut marks all over them, NOT as I sent them off looking like.)
I had proof of how they looked and tried to defend myself multiple times and vinted took her side, refunding her the money annd leaving me with no boots to sell!!! even after blatant proof of her scam?
I am a genuine and regular vinted user and have 5* rating and have had no problems - but now that I have had to report an issue I have really lost faith in this app.