I have been using Vinted for over 2 years and it has been working well. Last year they started imposing "protection fee" on every transaction; yet, I do not find it is protecting the buyers at all. I had a parcel which claimed to have been delivered by Yodel, but the courier only left the parcel outside my front door on a Main Street in Marylebone (when I was not home). Someone must have taken it and Yodel also admitted they were at fault. However, Vinted said the system showed parcel was delivered and funds had been released to seller, so there was NOTHING THEY COULD DO ABOUT IT. It is ridiculous as they are now refusing to re-open the case and give me back the money even though Yodel already said it was their problem. It is a complete potluck with Vinted - at the end my bank helped me out with this but buyers, just remind yourself your do not get any support from Vinted at all.