They just use this inspection department to make money from customers, and then say how professional they are, but they are all commercial fraud. Selling my pre owned luxury handbag , the bag from official store , buyer request send to Vinted versify department , unfortunately Vinted send me back and said it can not verify as it’s failed. I asked the reason and do they need anymore information? Vinted still no response no response , finally one month later AI reply : Hello there, Hope you're doing well! 🙏 We are working on a follow-up for your situation, I would like to let you know that your case is still being investigated. We certainly appreciate your patience and cooperation so far. As soon as we have any updates, rest assured, we will be letting you know. I kindly ask you to accept my apologies for this unpleasant situation. I absolutely understand how disappointed you might be in this case, but I sincerely hope for your patience and understanding further. This is a joke , so funny about the investigate process, the bag on my hand , only yhey said failed , and now investigation with air? Please how? No customer service at all